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Technical Support

 

Billing and Accounting

Phone: 1-800-688-2248
E-mail: GenomicsSupport@eurofins.com

Mon-Thur: 8:00 AM - 5:30 PM ET
Fri: 8:00 AM - 4:00 PM ET

*Note: There may be a slight delay in response times due to current situation

  

Direct Line 1: 1-800-688-2248-ext 4
E-mail: us17ar@eurofins.com

Hours: M-F 8:00 AM - 5:00 PM ET

*Please note that sequence results are found on your order history page. Other answers can be found on the FAQs page.

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“Genomics Support was very useful and convenient when fixing my problem.  The person I spoke to was helpful and kind. Communicating with him was a breeze and he was able to fix my problem in a prompt manner.”

     -        Courtney B.

Quotes, Pricing & Special requests

Quotes can be submitted automatically online.  Click here for quote directions.  For any questions about quotes, price agreement numbers, and other request, contact us at: GenomicsUs@eurofins.com.

 

Address for Submitting Samples

United States and South America Canada

12701 Plantside Dr.
Louisville, KY 40299
Tel: 1-800-688-2248
E-mail:GenomicsSupport@eurofins.com

100 King Street West, Suite #5700
Toronto, ON M5X1C7
Tel: 1-800-688-2248
E-mail:GenomicsSupport@eurofins.com

Fax number: (+1) 502-261-8241

We would love to get your feedback so that our team can continually improve. Please send feedback to GenomicsSupport@eurofins.com.